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SUPPORT
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NETWORK MONITOR
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INTERNET USAGE
CONTACT
Tech Support Request
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Contact Name
*
First
Last
Contact Phone Number
*
Email
*
Member Name
*
Select Member
Select Member
Brooks County ISD
City of Pharr Library
Donna ISD
Edcouch Elsa ISD
Edinburg CISD
ESC1 Brownsville
ESC1 Edinburg
ESC1 Laredo
Excellence in Leadership Academy
Harlingen CISD
Hidalgo ISD
Jim Hogg County ISD
La Feria ISD
La Joya ISD
Los Fresnos CISD
Lyford CISD
Mayor Joe V Sanchez Library
McAllen ISD DR Site
McAllen ISD Primary
Mercedes ISD
Mission CISD
Monte Alto ISD
Point Isabel ISD
PSJA ISD
Raymondville ISD
Rio Grande City Grulla ISD
Roma ISD
San Benito CISD
Santa Maria ISD
Sharyland ISD
South Texas ISD
United ISD
Valley View ISD
Vanguard Academy
Webb CISD
Zapata County ISD
Other
Connection Type
*
Select Type
Select Type
Internet Circuit
Point-to-Point Circuit
Please select Circuit Type
Issue Type
*
Select Type
Select Type
Circuit Problems
Latency
Packet Loss
Reachability
Speed Slow
DNS
Reverse DNS
Other
Circuit ID if known
Circuit Issue
Circuit Hard Down
Circuit Flapping
Circuit Erroring
Date / Time of your issue
Date
Time
Description
*
Source IP of the affected users
(e.g. output from www.whatismyip.com)
Traceroute Data
Ping Test Data
Optional Upload Traceroute/Ping Data files
Click or drag files to this area to upload.
You can upload up to 2 files.
Supported file types: .png, .gif, .jpg, .txt, .csv, .log
Reverse DNS Entry Request
**If you require reverse DNS records for the 64.209.x.x ORION block, please add mapping information in the box above
Email
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